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 Associate Director of Field Operations

Job Details

Location:
New York, NY 10001

Category:
Operations

Type:
Full Time

Title: Associate Director of Field Operations 

Location: New York 

Employment Type: Full time 

Benefits: Medical, Dental and Vision Insurance (with company contribution), Paid time off, 401k 

Salary Range: $90,000 - $110,000

About DocGo  

DocGo is transforming healthcare with peerless innovation and on-the-ground care.  Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We’re revolutionizing the delivery of healthcare and we need an Associate Director of Field Operations to join us.  

Job Description:   

The Associate Director of Field Operations will work in conjunction with the Director of Field Operations and the VP, Operations to manage the Mobile Health field staff.  

Responsibilities:  

  • Provide exceptional customer service to both internal and external customers 

  • Serve as a role model for professionalism in both appearance and demeanor at all times 

  • Assist the Director with Mobile Health P & L 

  • Oversee Field Operations Managers and staff 

  • Promote and maintain a culture of trust and teamwork with the entire operational team 

  • Serve as a point of contact for members of the operational team 

  • Possess a thorough understanding of the service area, current services, and contracted facilities 

  • Serve as a liaison between the field operations and corporate 

  • Collaborate with the company’s departments to ensure efficient daily operations 

  • Mentor employees, conduct performance evaluations when applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results 

  • Demonstrate a high degree of familiarity and compliance with all internal and customer policies and procedures related to daily operations 

  • Review data, reports and statistical information, analyze trends and render recommendations 

  • Perform all other related duties as assigned 

 
QUALIFICATIONS  

  • High school diploma or equivalent; Bachelor’s degree in business, healthcare or appropriate field of study or equivalent experience preferred 

  • Minimum of five years in general supervisory experience 

  • Minimum of five years medical operations experience

  • Driving record in compliance with company policy regarding insurability 

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position. 

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